Loyal customers thanks to the power of the Loyalty suite.
Customer loyalty is one of the major marketing objectives and one of the main factors that ensures a real return on investment for companies.
It costs less to maintain customers in time than to acquire new ones. This assumption together with the growing difficulties companies find in winning the loyalty of its customers led Tekio, in collaboration with The Blue Seed, to develop a suite of applications that manage all aspects of customer loyalty.
Tekio Loyalty Suite is made up of 3 modules. Loyalty Crm, which is used to manage and control the customer records, correcting any errors. CRM ensures communication effectively directed at your reference target. Loyalty App, the loyalty software that favours interaction between the brand and the customers by facilitating the loyalty winning process and helping you to strengthen your brand. Loyalty Analytics, the analysis software that will give you important information and KPIs on your loyalty campaign.
Why you should choose Loyalty Suite
To manage your database with Loyalty Crm
It enables the user to manage and control customer records
To communicate with your customers using Loyalty App
It increases interaction between the brand and the consumer and improves the company’s brand image
To analyse the results of the campaign with Loyalty Analytics
The data obtained from Analytics will enable you to improve your marketing strategies
What you can do with Loyalty Suite
Loyalty suite is a natively multi-device suite that works both off line and on line, enabling you to work at any time and on any device. You will be able to analyse and improve the database, communicate effectively and economically with customers and analyse the results of your loyalty campaigns.
- Customer record and contact management
- Data Quality analysis
- Global and Clustered communications via Push Notifications, SMS and e-Mail
- Saving on SMS transmission
- Improvement of brand identity
- Increase in customer engagement
- Profiling of customers’ characteristics through the analysis of their purchases
- Analyses of loyalty campaigns using significant KPIs